Returns & Exchanges Policy
At Dabbs Fitness, we design our apparel in limited production runs with performance and precision in mind.
We encourage you to review the size guide carefully before purchasing.
If something isn’t quite right, we’re here to help.
Returns Window
You may return eligible online orders within 28 days of receiving your item.
To be accepted, items must:
- Be unworn, unwashed, and unused
- Be in original condition with all tags attached
- Be free from odour, marks, or damage
- Be returned in suitable packaging to prevent damage in transit
Items worn for training, events, or extended use will not be accepted.
We reserve the right to refuse returns that do not meet these standards.
Condition & Inspection
All returns are inspected upon arrival.
We reserve the right to reduce the refund amount if an item shows signs of handling beyond what would reasonably be expected when trying it on for size.
Returns that are damaged, soiled, or unsaleable will be rejected and returned to the customer.
Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned unless faulty:
- Socks
- Water bottles
This does not affect your statutory rights.
Exchanges
Exchanges are subject to stock availability.
Due to limited production runs, we cannot guarantee availability of alternative sizes.
Customers are responsible for return shipping costs unless the item is faulty or incorrect.
Refunds
Once your return has been received and approved:
- Refunds will be processed to the original payment method
- Please allow up to 14 working days for processing
- Original shipping costs are non-refundable
If paying in a currency other than GBP, exchange rate fluctuations may affect the refunded amount.
Faulty or Incorrect Items
If you receive a faulty or incorrect item, please contact us within 48 hours of delivery with:
- Your order number
- A description of the issue
- Clear photographs
We will arrange a replacement or refund at no additional cost.
If an item develops a fault within six months of purchase, please contact us for review in line with UK consumer rights.
How to Start a Return
To initiate a return, please contact:
contact@dabbsfitness.com
Include:
- Your order number
- Items being returned
- Reason for return
We recommend using a tracked postal service.
We cannot be held responsible for returns lost in transit without proof of postage.
Returns sent without prior authorisation may not be accepted.
In-Gym Purchases
Items purchased in-gym are eligible for exchange only within 14 days and must be accompanied by proof of purchase.
Refunds for in-gym purchases are not offered unless the item is faulty.
Excessive Returns
We reserve the right to refuse returns or future orders from customers who repeatedly order and return excessive quantities.